Free one-hour resort knowledge seminars for customer-facing staff, back due to popular demand!
28, 29 and 30 April 2015
The NCTA is staging three free Bitesize Bournemouth seminars aimed at all cutomer facing staff, not just in hotels but resturants, cafes and shops too. Seminars only take an hour, are fun and engaging and ensure employees know where the key attractions are, what’s on when, the latest news on events like Wheels and the Air Festival, plus some useful customer service tips.
They will take place in Bournemouth at 10.30am, 2pm and 4pm on three dates: